Terms and conditions
1. Who provides MULTIAPPS and how to contact us
MULTIAPPS is an online tools service offered at multiappshub.com.
For any question about these terms or your account, write to us at contacto@multiappshub.com.
2. The service and who can use it
MULTIAPPS brings together tools to work with PDFs, images, content, prompts and dashboards. Tools without artificial intelligence are free, with ads and a file size limit. Tools with artificial intelligence require credits or the Pro plan.
To use the service you need an up-to-date browser. To create an account you must give a valid email address that you can access.
3. Your account and its security
Your account is personal. The details you give when creating it must be true and kept up to date.
You are responsible for keeping your password secret and for what is done with your account. If you suspect someone got in without your permission, tell us as soon as possible. We store your password only in an encrypted, irreversible form, and we temporarily block access after several failed attempts.
4. Credits, the Pro plan and payments
Current prices, in US dollars: credits, USD 5 for 100 uses or USD 10 for 250 uses; Pro plan, USD 5 a month or USD 48 a year (equal to USD 4 a month); HTML download of a dashboard or template, USD 5 one-time payment.
Each use of a tool with artificial intelligence consumes credits; each tool shows its cost. If the operation fails, the credit is not charged or is returned to you.
The Pro plan removes ads and the size limit, and gives 100 AI credits every month. Monthly credits you do not use accumulate in your balance and are not lost at the end of the month.
Payments are not available yet. When they are turned on, an external payment provider will process them and its conditions will also apply.
The Pro plan renews automatically at the end of each period (monthly or yearly) and is charged to the payment method you registered. You can cancel the renewal at any time from My account. The cancellation takes effect at the end of the period you already paid for: you keep Pro until that date and you are not charged again. The credits you have accumulated remain available. Before each yearly renewal we will notify you by email.
The credits you buy do not expire while your account is active. If 24 months pass without you signing in, we may close the account for inactivity and the credits would be lost; before that we will notify you by email at least 30 days in advance. The credits you receive with Pro accumulate in the same way as purchased ones.
We do not return money for any reason. If it is fair to compensate you (for example, because we withdraw the service or a problem on our side kept you from using what you paid for), instead of a refund we give you full access to the service for a reasonable time.
You can close your account at any time by writing to contacto@multiappshub.com. When you close it we delete your data. The credit balance you have at that moment is lost and is not returned in money. If you had the Pro plan active, its renewal is cancelled and you are not charged again; the period already paid is not returned. If we are the ones who withdraw the service for a reason other than a breach on your part, we do not return money: we give you full access to the service for a reasonable time so you can use your balance.
5. Files and data
What is processed and why: the files and texts you choose to use in a tool, only to give you the result you asked for. Most tools run entirely in your browser and the file never leaves your computer.
In tools with artificial intelligence we send Anthropic, our artificial intelligence provider (the Claude model), only what is needed to process your request at that moment. We do not store the file, the text or the response. According to Anthropic’s policy, what is sent and what comes back is deleted within a maximum of 30 days.
What we keep and for how long: your account data (email, encrypted password, plan, balance and credit movements) while the account exists; technical logs without content (tool, date, credits used and whether it succeeded or failed); a sign-in log with a partially hidden IP address; and visit statistics without tracking cookies, for 13 months.
When it is deleted: since we do not store your files or texts, there is nothing to delete from them. Your account data is deleted when you close the account.
6. Ownership of content
Your files, your texts and the results you get remain yours. You give us a limited, non-exclusive permission, only for as long as the process lasts, to handle that content for the sole purpose of providing the service. We do not use it for any other purpose.
You declare that you have the right to use the files and texts you upload.
The MULTIAPPS name, design and software belong to its provider. These terms give you no rights over them, other than using the service.
7. Prohibited uses, suspension and closure
You may not use MULTIAPPS to process illegal content or content that infringes other people’s rights; to try to damage, overload or gain unauthorized access to the platform; to get around the limits or the credit system; or to automate heavy use, or share or resell your access.
If we detect a breach, we will normally notify you by email and give you a reasonable time to fix it.
We may suspend or close an account immediately and without prior notice if the breach is serious, puts other people or the platform at risk, or the law requires it.
You can close your account at any time by writing to contacto@multiappshub.com.
8. Availability, maintenance and changes to the service
The service is provided as is and we do not guarantee that it will run without interruptions. We may pause it for maintenance (we will show a notice), because of failures at external providers or for reasons beyond our control.
We may change, add, turn off or remove tools and features, and change usage limits such as file size or requests per minute.
9. AI results and liability
Results generated with artificial intelligence may contain errors or incomplete information. Review them before using them. They do not replace the advice of a professional (legal, medical, financial or other).
Always keep a copy of your original files: we do not store copies and cannot recover a file for you.
To the extent the law allows, MULTIAPPS is not liable for indirect damages or for losses arising from use of the service.
10. Changes to these terms
We may update these terms. We will publish the current version on this same page. If the change is important (for example, to prices, credits or how data is handled), we will notify you in advance with reasonable notice, by email or with a visible notice on the site.
If you keep using the service after a change, we understand that you accept it; if you do not agree, you can close your account.
Last updated: November 1, 2026.
11. Related documents
These terms are read together with the privacy policy, which explains how we handle your data.